Like I mentioned earlier on, I was never a people’s person and when I entered the business world it was kind of tough out there.
Relating to people is a very important thing because how would they get to trust you with their business, ideas, investment etcetera if you can not relate to them. Clients on the other hand need to feel a sense of belonging and that’s what exactly draws a client to your service.
Whenever a lady feels down or had a bad day, the next thing they think of is where and who to run to in order to off load or relax. When you are the one she relates to, she will definitely rush to you even if it’s her last change in her purse.
I have a brother who is so good when it comes to relating to people. He would chat to whoever it is starting with sports, get into music as well as politics and eventually ends up winning trust from them.
These are some of the most dangerous topics that could easily cause fights but he has a way of accommodating each and every idea just to reach his goal. He was very helpful to me when it came to putting my product out there on shelf because I am not so good with chatting and all that networking, though I prefer one on one but ladies preferably.
How to handle matters like difficult clients is very important in business. First thing that should cross your mind is that client is always right and it is so unprofessional arguing with a client whether she is wrong or right.
Remember to leave your personal issues at home when you are going to work especially when you have to deal with people o a daily basis. Some business is operated electronically but still the language and words you use on the social media are so important and it’s something that should be put to consideration in business.